You'll receive the ticket by email, download the app and the audio tour on your phone, prior to your visit
Minimum age to participate is 18 years old
Book per device, not per participant. During check-out, you'll have to enter the exact number of participants
An Android (version 5.0 and later) or iOS (version 15.0 and later) smartphone is required. The audio tour is not compatible with Windows Phones, iPhone 6/6 Plus or older, iPod Touch 6th generation or older, iPad 4th generation or older, iPad Air 1st generation, iPad Mini 3rd generation or older
You'll need storage space on your phone (100-150 MB)
Download the tickets and audio tour while on Wi-Fi prior to your visit. Mobile signal may be weak at the site
Ensure that your smartphone is fully charged and that you bring your earphones
Both the museum building itself and its exhibition spaces, are accessible to people with special mobility needs